SPECIAL EVENT CHECK-IN

This guide outlines the procedures for checking people into special DC events using Elvanto.

The purpose of recording attendance at a special event is usually to manage seating availability and for reporting purposes. Specific system permissions may be required to perform this function. DC Staff should communicate with the check-in team ahead of the event.
Log In to Elvanto
Users with appropriate permissions can log on to their own profiles.

Alternatively, the standard DC login can be used with one of the following:
Email: checkin@disciples.org.au (Web login) or dccheckin (App username)
Password: Checkin1# (both methods)

NAVIGATE TO THE EVENT

Elvanto > Admin Area
Event > Select Event >
Select Invoices & Tickets

RECORD ATTENDANCE

Ensure the 'Invoices & Tickets' tab is selected
Click 'Record Attendance' (upper right-hand menu on a phone/tablet)
Search by name > click 'Check In'
A confirmation message will briefly appear
Names will drop off this list as they're checked in.

troubleshooting

If a name cannot be located then:
The person is already checked in
Check the Guest List - guests with 'Attended' status have been checked in
IMPORTANT: return to the Invoices & Tickets page for further check-ins, or
The ticketholder does not have an Elvanto profile
This can only be resolved with a ticket number, see team leader, or
The name on the ticket was incorrectly recorded

Thank You!

Thank you for your willingness to serve! If you have any questions or concerns, please don't hesitate to reach out to your Team Leader.