This guide outlines the procedures for checking people into special DC services using Elvanto.
The purpose of recording attendance at a special event is usually to manage seating availability and for reporting purposes. Specific system permissions may be required to perform this function. DC Staff should communicate with the check-in team ahead of the event.
The purpose of recording attendance at a special event is usually to manage seating availability and for reporting purposes. Specific system permissions may be required to perform this function. DC Staff should communicate with the check-in team ahead of the event.
Users with appropriate permissions can check in to their own profiles.
Alternatively, the standard DC check-in can be used with one of the following:
Email: checkin@disciples.org.au (Web login) or dccheckin (App username)
Password: Checkin1# (both methods)
Alternatively, the standard DC check-in can be used with one of the following:
Email: checkin@disciples.org.au (Web login) or dccheckin (App username)
Password: Checkin1# (both methods)
SPECIAL EVENT CHECK IN
NAVIGATE TO THE EVENT
Admin Area >
Event > Select Event >
Select Invoices & Tickets
Admin Area >
Event > Select Event >
Select Invoices & Tickets
RECORDING ATTENDANCE
Ensure the 'Invoices & Tickets' tab is selected
Click 'Record Attendance' (upper right-hand menu on a phone/tablet)
Search by name > click 'Check In'
Ensure the 'Invoices & Tickets' tab is selected
Click 'Record Attendance' (upper right-hand menu on a phone/tablet)
Search by name > click 'Check In'
A confirmation message will briefly appear
Names will drop off the list as they're checked in.TROUBLESHOOTING
If a name cannot be located then the person either:
If a name cannot be located then the person either:
Is already checked in
Check the Guest List - guests with 'Attended' status have been checked in
The ticketholder does not have an Elvanto profile
This can only be resolved with a ticket number, see team leader
The name is incorrectly recorded
Thank You!
Thank you for your willingness to serve! If you have any questions or concerns, please don't hesitate to reach out to your Team Leader.